A vibrant and scenic community in Saint Augustine, Florida

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The Palencia North Architectural Review Board (ARB) process involves completing an application within your Resident Portal (www.lelandmanagement.com). Submitting project details, surveys, photos, and material sample information ensures all exterior changes meet Palencia North's community standards for consistency and aesthetic appeal. The goal of the ARB is to protect property values and maintain the overall appearance and quality of the Palencia community.

Key Application Requirements (for most projects):

Why It's Important
The ARB ensures that all homeowners maintain the high architectural standards of
the master-planned community, preserving property values and Palencia's unique character.

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Privacy PolicyPalencia North Homeowners Association, Inc.
Effective Date: 12/01/2025Palencia North Homeowners Association, Inc. (“Association,” “Palencia North HOA,” “we,” “us,” or “our”) respects the privacy of homeowners, residents, and visitors to our website, palencianorthhoa.com (the “Website”). This Privacy Policy describes how information is collected, used, shared, and protected in connection with Association business and the Website, in coordination with our community association management company, Leland Management, Inc. (“Leland Management”), and in accordance with applicable Florida law, including Chapter 720, Florida Statutes.By using this Website, you consent to the practices described in this Privacy Policy.Information We CollectInformation You Voluntarily Provide
We may collect personal information that you voluntarily provide through the Website or in connection with Association business, including:* Name
* Email address
* Telephone number
* Property address, lot number, or unit number
* Information submitted through contact forms, requests, or inquiriesThis information may be provided directly to the Association or transmitted to Leland Management acting as the Association’s authorized agent.Automatically Collected Information
When you visit the Website, certain non-personal information may be collected automatically, including:* IP address
* Browser type and operating system
* Pages visited and date/time of accessThis information is used for Website administration, analytics, security, and operational improvement.How Information Is UsedInformation collected may be used by the Association and/or Leland Management to:* Respond to homeowner and resident inquiries
* Administer Association operations and services
* Communicate Association notices, updates, and disclosures
* Maintain official Association records as required by Florida law
* Operate, secure, and improve the Website
* Comply with legal, regulatory, and governing document obligationsThe Association does not sell or market personal information.Management Company RelationshipThe Association is professionally managed by Leland Management, Inc., which may collect, store, process, and use information on behalf of the Association in the course of providing management services. Information shared with Leland Management is subject to confidentiality obligations and handled in accordance with applicable law and Leland Management’s own privacy and security policies.For information collected directly through Leland Management systems, portals, or websites, Leland Management’s Privacy Policy may also apply.Disclosure of InformationPersonal information may be disclosed only as permitted or required, including:* To Leland Management and its authorized personnel
* To Association legal counsel, accountants, auditors, insurance providers, or vendors performing services on behalf of the Association
* As required by Chapter 720, Florida Statutes, including official records obligations
* In response to subpoenas, court orders, or lawful governmental requests
* To protect the rights, safety, or property of the Association, its members, or othersAll recipients are expected to maintain appropriate confidentiality and security safeguards.Official Records and Member AccessCertain information collected by or submitted to the Association may become part of the Association’s official records under Florida Statutes §720.303 and may be subject to inspection and copying by Association members as provided by law. Records are maintained and retained in accordance with statutory requirements and Association policy.Cookies and Website TechnologiesThe Website may use cookies or similar technologies to enhance functionality and analyze Website usage. Cookies do not collect personal identifying information unless voluntarily provided. Users may disable cookies in their browser settings; however, some Website features may be limited as a result.Data SecurityThe Association and Leland Management take reasonable administrative, technical, and physical measures to protect personal information from unauthorized access, misuse, or disclosure. While no system can be guaranteed to be completely secure, appropriate safeguards are maintained consistent with industry practices.Third-Party Websites and ServicesThis Website may contain links to third-party websites or services. The Association is not responsible for the privacy practices, content, or security of third-party sites. Users should review the privacy policies of those providers independently.Children’s PrivacyThis Website is intended for use by adults and Association members. The Association does not knowingly collect personal information from children under the age of 13. Any such information identified will be deleted in a timely manner.Retention of InformationInformation is retained only for as long as necessary to fulfill Association purposes or as required by Florida law, the Association’s governing documents, or applicable record retention requirements.Changes to This Privacy PolicyThe Association may update this Privacy Policy periodically. Any changes will be posted on the Website and become effective upon posting. Continued use of the Website constitutes acceptance of the revised policy.Contact InformationIf you have questions regarding this Privacy Policy or the handling of information, please contact:Palencia North Homeowners Association, Inc.
Leland Management, Inc.
Website: LelandManagement.com
Email: [email protected]